SHIPPING & RETURNS

This Shipping Policy outlines how orders are processed and delivered by Swan’vior. GLOBAL SHIPPING We offer worldwide shipping, serving customers across multiple regions.2. ORDER PROCESSING All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.3. DELIVERY TIME Delivery times vary depending on the destination:- Average delivery: 5–25 business days - Remote areas or customs procedures may require additional time All delivery timeframes are estimates and are not guaranteed.4. TRACKING INFORMATION Once your order has been shipped, you will receive an email with your tracking number and carrier details, allowing you to monitor your shipment in real time.5. CUSTOMS, DUTIES, AND TAXES Customers are responsible for any applicable customs duties, import taxes, or local fees required by their country. These charges are not included in the product price or shipping cost.6. FAILED OR RETURNED DELIVERIES Customers must ensure that all shipping information is accurate and complete at checkout. If an order is returned due to incorrect or incomplete address details, the customer may be required to pay an additional shipping fee for reshipment.7. SHIPPING DELAYS Swan’vior is not responsible for delays caused by external factors, including but not limited to customs procedures, carrier issues, or unforeseen logistical disruptions.

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RETURNS & REFUND POLICY Swan’vior, we strive to provide a secure and transparent shopping experience.1. RETURN PERIOD You may request a return or refund within 7 days after receiving your product, in accordance with applicable consumer protection laws.2. RETURN CONDITIONS To be eligible for a return:- The item must be unused - It must be in its original packaging - Proof of purchase must be provided 3. NON-ELIGIBLE ITEMS The following items will not be accepted:- Products showing signs of use - Items damaged due to misuse - Promotional or final sale items (when specified)4. REFUND PROCESS Once the returned item is received and inspected, we will notify you whether your refund has been approved.If approved, the refund will be issued to the original payment method within 5–10 business days.Shipping costs are non-refundable, except in cases of company error (defective or incorrect product).5. EXCHANGES We only replace items if they are defective or damaged. Customers must contact us and provide evidence of the issue.---### IMPORTANT NOTES- Swan’vior is not responsible for delays caused by carriers or customs - Customers may be subject to import duties or taxes depending on local regulations - We recommend contacting us before opening disputes or chargebacks ---### CONTACT For inquiries, requests, or support:📧 contact@swanvior.com---Swan’vior is committed to delivering not only products, but a refined, secure, and reliable experience.